Your privacy is very important to us, and we are committed to safeguarding and protecting your personal information.

This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, place orders, or interact with us.

1. Information We Collect: We collect information to provide you with a better experience and to fulfill your orders efficiently. The types of personal information we collect include:

Personal Identification Details: Name, email address, phone number, delivery address, and payment information when placing an order.

Account Information: Username, password, and account settings when creating an account on our website.

Order History: Products purchased, payment method, delivery preferences, and any special instructions.

Technical Information: IP address, browser type, device type, and browsing patterns on our site for security and improvement purposes.

2. How We Use Your Information: We use the collected data for various purposes, including but not limited to:

Order Fulfillment: To process, verify, and ship your orders.

Communication: To send order confirmations, delivery updates, promotions, and customer service responses.

Personalization: To provide tailored recommendations based on your preferences and order history.

Improvement of Services: To analyze how customers use our website and services, enhancing your shopping experience.

Security: To detect and prevent fraudulent transactions or unauthorized access to your account.
3. How We Protect Your Information: We take your privacy seriously and implement multiple security measures to protect your personal information:

Secure servers and data encryption for online transactions.

Regular monitoring and updates to our systems to prevent unauthorized access.

Restricted access to personal information only to employees who need it to perform their job functions.

Despite our best efforts, no system is completely secure. By using our services, you acknowledge that you understand these risks and accept that we cannot guarantee absolute data security.
4. Sharing of Information: We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following scenarios:
Service Providers: We work with reputable third-party services for payment processing, delivery, and technical support.

Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request (e.g., court order, government investigation).
Business Transfers: If Mama Jones African Market is acquired or merged, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies help us:

Remember your preferences and login details.

Track your interactions on our site to offer relevant recommendations.

Provide tailored ads based on your browsing habits.

You can control your cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

6. Your Rights: You have the right to:

Access, Update, or Delete: You can access and update your personal information through your account settings or by contacting us. You can also request deletion of your data, subject to certain legal exceptions.

Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “Unsubscribe” link in any of our emails or updating your account preferences.

Data Portability: Request a copy of your personal data in a structured, commonly used format.

7. Third-Party Links: Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of those sites.

We encourage you to review the privacy policies of any third-party site you visit.

8. Children's Privacy: Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any changes will be posted on this page, and your continued use of our services indicates your acceptance of the updated policy.

10. Contact Us: If you have any questions or concerns about this Privacy Policy, please feel free to reach out to us at:

Email: info@mamajonesafrica.com

Phone: +1 (469) 920-4930

Address: 19009a Preston Road , Dallas Texas 75252 . Suite 102-108

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Thank you for trusting Mama Jones African Market with your data!